Losing my Store was Like Losing a Little Baby - Interview with Patrick Gerrits
We’re lucky to have a chance to learn from mistakes of others, and lucky to have someone willing to share their experience. Today our guest is Patrick Gerrits, a former owner of the best rated e-commerce store in the Netherlands, who has graciously agreed to tell a story of his striking success and bitter failure. Currently developing e-Commerce courses for other entrepreneurs, Patrick speaks on the importance of customer service, and why you shouldn’t start a business with money in mind. Please, enjoy! Q: So, Patrick, how did your first sale took place? The first sale we had on our first online store was a from a customer that we did not know, we did not know where he came from. He ordered a computer game, and the next sale took us a week. Q: On your Udemy profile you write that after having an amazing success (over 1 million sales in the first year!), your e-store got completely bankrupt at one point. How did that feel? And, what’s more important, why did that happen? That felt...